Terms and Conditions
The following Terms & Conditions apply to all marketing services, website development, printed and media design marketing services provided by Webtouch to the Client. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, makes a purchase or uses any of our services then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Charges for requested services are as defined on our website or within the project quotation that the Client receives from Webtouch via email. Quotations are valid for a period of 30 days. Webtouch reserves the right to alter a quotation or decline to provide the relevant services after expiry of the 30 days. Unless agreed otherwise with the client, all our marketing services require an advance payment of 30 percent of the fixed package price or bespoke project quotation total before the work can be scheduled and commenced. If agreed in writing prior to commencement of any work a further 2 or 3 part payments within the duration of the project are payable on receipt of an invoice at the agreed timescales. The balance payment is then required upon completion of the marketing services but prior to websites, digital advertising, social media services being uploaded to the server or in the case of printed material before going to press. The client agrees to reimburse Webtouch for any additional expenses not itemised on the quotation that have been later agreed necessary for the completion of the work. Expenses may include (but are not limited to) purchase of special fonts, stock photography and third party chargeable plugins.
Webtouch shall submit invoices for services in line with the timescales and totals due as laid out above. Invoices are sent via email, but hard copy invoices are available on request. Payment is due on receipt of an invoice unless other terms have been agreed. Payments are paid by bank transfer. Bank details will be made available on the invoice.
Client Review Opportunites
Webtouch will provide the Client during the design phase of all work with agreed scheduled review opportunities so any revisions can be made with a final review once the overall development and design is completed. At the completion of the project such materials will be deemed to be accepted and approved unless the Client notifies Webtouch otherwise within 5 working days of the date the materials are made available to the Client. After this time any amendments may be subject to additional quotations.
Any accounts that remain unpaid 30 days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Webtouch web space, Webtouch can, at its discretion, remove all such material from its web space. Webtouch is not responsible for any loss of data or work incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges. Clients with accounts in default agree to pay Webtouch reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Webtouch in enforcing these Terms.
Termination of Contract
Termination of any of our services including any ongoing hosting, marketing and maintenance packages that are run on a monthly program must be requested in writing, a signed email is deemed acceptable. Webtouch require a one calendar month notice of requested change of service. Change of service includes upgrades, downgrades and termination. The Client will be invoiced for any completed work and any expenses incurred to the last day of the next full calendar month.
These Terms constitute the agreement between Webtouch and The Client.
Webtouch thank you for reading our Terms and Conditions.
Should you have any questions or require any clarification please do contact us.